Privacy Policy
Last Updated: 02 Feburary 2025
Sanera Technologies (“the Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website(s), use our software solutions, or otherwise interact with us. It is in compliance with the General Data Protection Regulation (GDPR) and applicable Dutch data protection laws.
1. Introduction
1.1 Purpose
This Privacy Policy explains how we handle your personal data in accordance with the GDPR and Dutch law, including the Uitvoeringswet AVG (Implementation Act GDPR). By using our services, you consent to the practices described herein.
1.2 Applicability
This Policy applies to all online and offline interactions with Sanera Technologies, including websites, mobile apps, software tools, marketing activities, and other services we may offer.
1.3 Data Controller
For the purposes of the GDPR, Sanera Technologies is the “data controller” responsible for your personal data.
2. Data We Collect
2.1 Personal Data
We may collect personal data such as:
Name
Email address
Phone number
Billing address
Other identifying information you provide to us
2.2 Technical Data
We may automatically collect information about your device and usage:
IP address
Browser type and version
Operating system
Log files
Cookies and similar technologies
2.3 Project Data
We may collect information related to your business requirements, project specifications, code snippets, or other data you share for the purpose of developing and delivering our software solutions.
2.4 Sensitive Data
We do not intentionally collect sensitive personal data (e.g., health, religion, political opinions). If you voluntarily provide such data, you explicitly consent to its processing as described in this Policy.
3. How We Use Your Data
3.1 Service Delivery
We use your data to fulfill contracts, develop software solutions, perform customer support, and communicate about project updates or deadlines.
3.2 Business Operations
We may process personal data for internal administrative purposes, such as accounting, invoicing, record-keeping, and compliance with legal obligations.
3.3 Marketing and Communication
With your consent where required by law, we may send you newsletters, promotional materials, or updates about our services. You can opt out at any time by following the instructions in the communication or contacting us.
3.4 Analytics and Improvements
We may use aggregated or anonymized data to analyze usage patterns, improve our services, and develop new features.
4. Legal Bases for Processing
In compliance with the GDPR, we rely on one or more of the following legal bases for processing personal data:
Contractual Necessity: Processing is necessary for performing a contract or for taking steps prior to entering a contract (e.g., SOW).
Consent: Where you have given explicit consent (e.g., for direct marketing communications).
Legal Obligation: Processing is required to comply with a legal obligation (e.g., tax or reporting obligations under Dutch law).
Legitimate Interests: Processing is necessary for our legitimate business interests, provided these are not overridden by your data protection rights.
5. Sharing & Disclosure of Data
5.1 Service Providers
We may share your data with third-party vendors who assist us in providing our services (e.g., hosting providers, payment processors, analytics providers). These vendors are contractually obligated to protect your data and may only use it for the purposes we specify.
5.2 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity subject to the same data protection standards.
5.3 Legal Requirements
We may disclose your information if required to do so by Dutch law or in response to a valid request from governmental authorities or courts.
6. Data Security
6.1 Security Measures
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. These include secure servers, encryption, access controls, and other security protocols.
6.2 No Guarantee
While we strive to protect your data, no system is 100% secure. We cannot guarantee absolute security, but we continuously update and refine our security measures.
7. International Data Transfers
If you are located outside the Netherlands or the European Economic Area (EEA), your personal data may be transferred to servers or service providers in countries that may not provide the same level of data protection. In such cases, we ensure that the recipient of your data offers an adequate level of protection, for example by entering into Standard Contractual Clauses (SCCs) approved by the European Commission or by verifying other relevant safeguards.
8. Data Retention
We retain personal data as long as necessary to fulfill the purposes described in this Privacy Policy or for a longer period if required by Dutch or EU law (e.g., mandatory record-keeping for tax, contractual, or auditing purposes). Once the data is no longer needed, we will securely delete or anonymize it.
9. Cookies and Similar Technologies
We use cookies, web beacons, and similar technologies to enhance user experience, analyze site usage, and remember your preferences.
Essential Cookies: Required for the operation of our website.
Analytical/Performance Cookies: Help us improve our site.
Functionality Cookies: Used to recognize you when you return to our website.
You can manage cookies through your browser settings. For more details, see our Cookie Policy (if provided) or contact us.
10. Your Rights Under the GDPR
Under the GDPR (and applicable Dutch law), you have the following rights:
Right of Access: Request a copy of your personal data.
Right to Rectification: Request corrections of inaccurate data.
Right to Erasure (“Right to be Forgotten”): Request deletion of your data under certain conditions.
Right to Restriction of Processing: Request temporary restriction of processing.
Right to Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format.
Right to Object: Object to processing of your data when processing is based on legitimate interests or for direct marketing purposes.
Right to Withdraw Consent: Withdraw any consent given at any time without affecting the lawfulness of processing based on consent before its withdrawal.
To exercise these rights, please contact us using the details below. We may request additional information to verify your identity. We will respond to your request in accordance with the GDPR and Dutch law, typically within one (1) month.
11. Complaints
If you believe we have processed your personal data unlawfully or in violation of your rights, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens, Website). We kindly request that you contact us first so we can address your concerns.
12. Third-Party Links
Our website(s) or communications may contain links to third-party websites. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any personal data.
13. Children’s Privacy
Our services are not intended for individuals under the age of 16 (or any other age defined by Dutch or EU law). We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us so we can remove it.
14. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. We will post any changes on our website, and the “Last Updated” date at the top of this Policy will be revised accordingly. Your continued use of our services after such changes indicates your acceptance of the revised Policy.
15. Contact Us
For any questions, requests, or complaints regarding this Privacy Policy or our data handling practices, please contact:
Sanera Technologies
Email: info@saneratechnologies.com
Phone: +31 (6) 39 65 25 54
Dalsteindreef, 1112 XJ Diemen, Netherlands
Sanera Technologies (“the Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website(s), use our software solutions, or otherwise interact with us. It is in compliance with the General Data Protection Regulation (GDPR) and applicable Dutch data protection laws.
1. Introduction
1.1 Purpose
This Privacy Policy explains how we handle your personal data in accordance with the GDPR and Dutch law, including the Uitvoeringswet AVG (Implementation Act GDPR). By using our services, you consent to the practices described herein.
1.2 Applicability
This Policy applies to all online and offline interactions with Sanera Technologies, including websites, mobile apps, software tools, marketing activities, and other services we may offer.
1.3 Data Controller
For the purposes of the GDPR, Sanera Technologies is the “data controller” responsible for your personal data.
2. Data We Collect
2.1 Personal Data
We may collect personal data such as:
Name
Email address
Phone number
Billing address
Other identifying information you provide to us
2.2 Technical Data
We may automatically collect information about your device and usage:
IP address
Browser type and version
Operating system
Log files
Cookies and similar technologies
2.3 Project Data
We may collect information related to your business requirements, project specifications, code snippets, or other data you share for the purpose of developing and delivering our software solutions.
2.4 Sensitive Data
We do not intentionally collect sensitive personal data (e.g., health, religion, political opinions). If you voluntarily provide such data, you explicitly consent to its processing as described in this Policy.
3. How We Use Your Data
3.1 Service Delivery
We use your data to fulfill contracts, develop software solutions, perform customer support, and communicate about project updates or deadlines.
3.2 Business Operations
We may process personal data for internal administrative purposes, such as accounting, invoicing, record-keeping, and compliance with legal obligations.
3.3 Marketing and Communication
With your consent where required by law, we may send you newsletters, promotional materials, or updates about our services. You can opt out at any time by following the instructions in the communication or contacting us.
3.4 Analytics and Improvements
We may use aggregated or anonymized data to analyze usage patterns, improve our services, and develop new features.
4. Legal Bases for Processing
In compliance with the GDPR, we rely on one or more of the following legal bases for processing personal data:
Contractual Necessity: Processing is necessary for performing a contract or for taking steps prior to entering a contract (e.g., SOW).
Consent: Where you have given explicit consent (e.g., for direct marketing communications).
Legal Obligation: Processing is required to comply with a legal obligation (e.g., tax or reporting obligations under Dutch law).
Legitimate Interests: Processing is necessary for our legitimate business interests, provided these are not overridden by your data protection rights.
5. Sharing & Disclosure of Data
5.1 Service Providers
We may share your data with third-party vendors who assist us in providing our services (e.g., hosting providers, payment processors, analytics providers). These vendors are contractually obligated to protect your data and may only use it for the purposes we specify.
5.2 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity subject to the same data protection standards.
5.3 Legal Requirements
We may disclose your information if required to do so by Dutch law or in response to a valid request from governmental authorities or courts.
6. Data Security
6.1 Security Measures
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. These include secure servers, encryption, access controls, and other security protocols.
6.2 No Guarantee
While we strive to protect your data, no system is 100% secure. We cannot guarantee absolute security, but we continuously update and refine our security measures.
7. International Data Transfers
If you are located outside the Netherlands or the European Economic Area (EEA), your personal data may be transferred to servers or service providers in countries that may not provide the same level of data protection. In such cases, we ensure that the recipient of your data offers an adequate level of protection, for example by entering into Standard Contractual Clauses (SCCs) approved by the European Commission or by verifying other relevant safeguards.
8. Data Retention
We retain personal data as long as necessary to fulfill the purposes described in this Privacy Policy or for a longer period if required by Dutch or EU law (e.g., mandatory record-keeping for tax, contractual, or auditing purposes). Once the data is no longer needed, we will securely delete or anonymize it.
9. Cookies and Similar Technologies
We use cookies, web beacons, and similar technologies to enhance user experience, analyze site usage, and remember your preferences.
Essential Cookies: Required for the operation of our website.
Analytical/Performance Cookies: Help us improve our site.
Functionality Cookies: Used to recognize you when you return to our website.
You can manage cookies through your browser settings. For more details, see our Cookie Policy (if provided) or contact us.
10. Your Rights Under the GDPR
Under the GDPR (and applicable Dutch law), you have the following rights:
Right of Access: Request a copy of your personal data.
Right to Rectification: Request corrections of inaccurate data.
Right to Erasure (“Right to be Forgotten”): Request deletion of your data under certain conditions.
Right to Restriction of Processing: Request temporary restriction of processing.
Right to Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format.
Right to Object: Object to processing of your data when processing is based on legitimate interests or for direct marketing purposes.
Right to Withdraw Consent: Withdraw any consent given at any time without affecting the lawfulness of processing based on consent before its withdrawal.
To exercise these rights, please contact us using the details below. We may request additional information to verify your identity. We will respond to your request in accordance with the GDPR and Dutch law, typically within one (1) month.
11. Complaints
If you believe we have processed your personal data unlawfully or in violation of your rights, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens, Website). We kindly request that you contact us first so we can address your concerns.
12. Third-Party Links
Our website(s) or communications may contain links to third-party websites. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any personal data.
13. Children’s Privacy
Our services are not intended for individuals under the age of 16 (or any other age defined by Dutch or EU law). We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us so we can remove it.
14. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. We will post any changes on our website, and the “Last Updated” date at the top of this Policy will be revised accordingly. Your continued use of our services after such changes indicates your acceptance of the revised Policy.
15. Contact Us
For any questions, requests, or complaints regarding this Privacy Policy or our data handling practices, please contact:
Sanera Technologies
Email: info@saneratechnologies.com
Phone: +31 (6) 39 65 25 54
Dalsteindreef, 1112 XJ Diemen, Netherlands
